Eric Kachel \ Design Operations

Building Operational Frameworks That Help Teams Succeed

I build systematic frameworks that help organizations work better at scale. My approach: spot patterns months before they become expensive problems, create solutions through individual relationship building (not mandates), and design systems with empathy for colleagues, not just users.

Notable Projects

Transitioning to Figma: Centralizing cross-disciplinary design collaboration for 3,500+ users

Architecting the strategy and executing the plan that increased collaboration, reduced duplication and avoided $221K+ in tooling waste.

Figma Dev Mode: Investigating Adoption Impact on Budget and Process

Uncovered hidden adoption trend across multiple business units and forecasted a potential $189K/year cost impact ahead of renewal.

Transforming Organizational Knowledge: CVS Digital Design Intranet

Redesigning enterprise information architecture to serve 500+ design professionals across four business solutions.

Creating Order from Chaos: Enterprise-Wide Design Organization

Building systematic naming conventions and shared taxonomies across 500+ designers and four business solutions.